... how much Web space do I get to start with?

... Commercial customers get 100 megabytes to use for one business Web site and beginning Web developers are given at least 400 megabytes of space to use for themselves and / or for their customers.
Tip: Most sites require only 3 to 6 megabytes of space

... is the space regulated?

... As per the User Agreement, the space can not be used to promote racist agendas, any other use which encourages criminal behavior. Other than that, mild or wild, big or small... you can design and put up whatever you and / or your customers desire.

... how do I send my files to my server space?

... You can send the files with any FTP program, if you do not have one... you can download one we recommend here, it is shareware so you can try it for free. As with any shareware program, if you like it, and continue to use it, you must pay the author's registration. You may also upload files using a browser based control panel we provide you, Macromedia's Contribute or Microsoft's FrontPage.

... can I send the files with Microsoft FrontPage?

... Host2Host has installed all the software necessary to support Microsoft FrontPage Extensions. It is a free feature of our hosting plans, just e-mail us and we will add them for you or add them yourself with the control panel. Using FrontPage, you can drag-n-drop files from Explorer or My Computer to upload files. Many of our customers are using FrontPage, some swear by it! FrontPage is software created by Microsoft, you will need to purchase a copy to use it to build your site.
Click here to learn where to purchase FrontPage.

... how will I know when I have used my allocated space?

... Host2Host uses a disk management program which allows us to monitor your usage, when you have used more space than you have contracted for (your site or sites will still operate as usual)... we will contact you to let you know that you need to arrange for additional Web space.

... how many e-mail addresses can I have?

... Considering that most small business Web sites do not use more than 20 e-mail boxes, Host2Host has moved the e-mail resource into the unlimited category. As per the User Agreement Host2Host reserves the right to re-negotiate with users that are using resources well over and above normal usage. i.e. setting up more than 100 boxes...

... what is e-mail forwarding, how does it work?

... You probably already have an e-mail box through your ISP .... configuring multiple e-mail identities on a single PC can be complicated. At your request, we can configure your e-mail server to immediately send (forward) any of your mail you desire to the e-mail box at your ISP.

... can I use a real e-mail box on my server when checking my mail instead of using the forwarding feature?

... Sure, we encourage it. It makes for a more professional appearance if the mail you send to your clients comes from, say... billsmith@yoursite.com instead of billys0467@hotmail.com. All we ask is that you fully download the mail from the server versus leaving a copy on the server... this helps us by reducing the time it takes to create backup copies of e-mail servers.

... how much will my Host2Host managed server space cost?

... A Host2Host Web Developer package costs only $50 per month at the starting package level, commercial Web sites requiring only one address start at only $25. All plans are a flat-rated fee and will not fluctuate unless you specifically request additional services or your site is using excessive transfer or staff services. See our Pricing Information Page, it covers the other incidental costs involved.
Special Offer: first month free, 90 day money back guarantee and no setup fee (waived) if you submit your ACW / ACH form prior to the 20th of next month.

... if I were to ask for service today, how long will it take to get my server up and running?

... We have your Web Developer or Commercial Website service up / on-line so you can begin uploading files to your new server space within 48 hours (standard work week, excluding weekends and holidays) or your first paid month is free.
Domain name resolution can take 24 to 48 hours, depending on the time of day you register the name, which Domain registrar you use (we suggest us) and how long DNS propagation takes.

... will I have access to my log files?

... Yes, you will have on-line access to your log files through a Web browser.

... will my site be visible on the Internet? How will people find it?

... Yes and No... you will be able to tell people about your site, give them the URL (business cards, letterheads, newspaper ads ....) and they will be able to find it. Anyone who knows the site's name will be able to find it, but it will not be visible to the search engines unless you register it with each of them. Registering a URL with search engines can be a daunting task. We suggest you register the site through Traffic Blazer...

Once visitors have found your site they may want to refer others to it... the best way is to provide them with a simple method to do this. For a low one-time fee you can add a "send this site to a friend" button just like the one on the bottom of this page... click the banner below for more information.

... this sounds great! How do I sign up?

... Visit our Check List Page and follow the four step-by-step instructions. That's all there is to it. If we need anything else or any additional information, we will call or e-mail you. Detailed instructions for login and use will follow, after your server space is configured.

... what happens if I want to cancel my account later?

... No problem, there is no term agreement when you sign with Host2Host, our agreement is a month to month "lease." If you want out, you only need give one months notice and let us know the date when you want the account closed. Your ultimate satisfaction is our goal!